Резюме

Правила из книги «Как перестать беспокоиться и начать жить»

Резюме:

1. Не подражайте другим.

2. Выработайте у себя следующие привычки:

а) Освободите свой рабочий стол от всех бумаг, оставьте только необходимые для решаемого сейчас вопроса.

б) Выполняйте дела в порядке их значимости.

в) Столкнувшись с проблемой, решайте ее немедленно, не откладывая дела на «потом».

г) Научитесь организовывать работу, распределять обязанности и осуществлять контроль.

3. Научитесь расслабляться в процессе работы.

4. Сделайте свою работу увлекательной.

5. Подсчитывайте свои удачи, а не неприятности.

6. Помните, что несправедливая критика часто является замаскированным комплиментом.

7. Делайте все, что в ваших силах.

Правила из книги «Как завоевывать друзей и оказывать влияние на людей»

1. Не критикуйте, не осуждайте и не обвиняйте людей.

2. Честно и искренне выражайте людям свое одобрение.

3. Сначала заставьте человека захотеть что-либо сделать.

4. Искренне интересуйтесь другими людьми.

5. Внушайте окружающим людям сознание их значительности и делайте это искренне.

6. Относитесь с уважением к мнению других. Никогда не говорите: «Ты не прав».

7. С самого начала разговора придерживайтесь дружелюбного тона.

8. Заставьте своего собеседника с самого начала давать вам утвердительные ответы.

9. Пусть ваш собеседник считает, что данная идея принадлежит ему.

10. Взывайте к высоким мотивам.

11. Указывайте на ошибки других не прямо, а косвенно.

12. Сначала расскажите о собственных ошибках и лишь потом критикуйте.

13. Задавайте вопросы, а не приказывайте.

14. Давайте людям возможность сохранить лицо.

433 thoughts on “Резюме

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